Terms of use

Terms of use

New Life | IVF In vitro fertilization center
New Life | IVF In vitro fertilization center
New Life | IVF In vitro fertilization center


This document describes how PZU NewLife, Lepenička 1, 71000 Sarajevo (hereinafter NewLife) processes personal data.

The privacy policy applies to all personal data of users that we collect and process. The contact information collected on our website will not be made public or used for anything other than sending a response to your inquiry!

You voluntarily provide your personal information for the above purposes, which you confirm by giving clear and unambiguous consent. This information is necessary for us to fulfill the purposes for which it is collected and will not be used for any other purpose without obtaining your express consent. Consequently, if you withhold the requested personal information, NewLife will not be able to comply with this request.

We would like to inform you that you can withdraw your consent to the processing of your personal data at any time without consequences, and your request will be satisfied as soon as possible. Upon withdrawal of your consent, your personal data will no longer be processed and will be deleted or destroyed in a secure manner in accordance with NewLife's internal act.

Your personal information will not be passed on to third parties outside of NewLife. In the event that your personal data is provided for use by third parties, NewLife will inform you in advance in accordance with the applicable data protection regulations.

Your personal data will not be passed on to third countries or international organizations.

NewLife will process your personal data in accordance with the described purpose, in the period in which the processing of such data is necessary to achieve the purpose for which they were collected, and no later than within the internal act governing the processing and storage of such data.

We keep the special information we collect about you in a safe environment. Your personal information is protected from unauthorized access, disclosure, use, alteration or destruction by any organization or individual. The processed data is stored in our premises and IT systems, or sometimes we store the data on the servers of our trusted service providers (trusted service providers). We will ensure that personal data is kept in a secure place (which includes reasonable administrative, technical and physical protection to prevent unauthorized use, access, disclosure, copying or alteration of personal data), which can only be accessed by authorized persons.

For all questions and information related to the exercise of your rights to personal data protection, feel free to contact the e-mail address info@newlife.ba


"Cookie" rules
To ensure the proper operation of this website, we sometimes store small known files called cookies on your device.

What are cookies?
A cookie is a small data file that is stored on your computer or mobile device when you visit a particular website. With cookies, the website remembers your actions and preferences (such as username, language, font size and other preferences related to the display) over long periods of time, so you don't need to re-enter them every time you return to the website or switch from one his pages to another.

How do we use cookies?
On some of our sites we use cookies that are not essential for viewing the website, it does not allow you to enjoy browsing. You can delete or block these cookies, but if you do, some features of this site may not work as intended. We use cookies on the website as follows:
- browser language cookie,
- cookies for tracking website traffic statistics,
- user security cookies, which are used to prevent misuse of authenticity and to protect against CSRF hacker attacks,
- cookie to define the display of pop-ups at the bottom of the page and to activate or deactivate certain categories of cookies,
- update cookies,
- you can withdraw the permission you give us by clicking on a certain category of cookies at any time.

New Life | IVF In vitro fertilization center

Working hours

Monday - Friday 08:00 - 16:00 Saturday: 08:00 – 12:00 Sunday non-working


Lepenička br. 1, 71000 Sarajevo Bosna i Hercegovina
Terms of use Design and Development: Lampa